Mission: To bring help and hope to the communities we serve by providing unequaled and compassionate care. Vision:  Building a highly competent, resilient, and resourceful team that puts the needs of others ahead of their own to save more lives.
Our Values:  One Team · Incomparable Quality · Safety Culture · Unequaled Integrity · Caring Hearts
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Membership Applications:

Apply Online Now!
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Print and Mail Your Application
Application For Hood County ONLY
Imprima y Envie Su Aplicacion

Service Areas:

Ground Ambulance & 911 EMS
Fixed Wing
Helicopter EMS

Caring-Heart Membership Fee Per Household
Years 5 4 3 2 1
Cost $149 $139 $109 $79 $49

Caring-Heart Membership Highlights:
  • Peace of mind and financial protection. Having a Caring-Heart Membership protects your entire household against any balance billing after insurance pays. Those without insurance receive a 50% discount from CareFlite’s standard rates.
  • Membership application effective upon date of on-line or fax submission when paid by credit card. Applications mailed to CareFlite are effective as of the date of postmark. You can also join by calling (877) 339-2273 toll free weekdays 8am ‘til 5pm.
  • There is no limitation upon usage within the Membership period for medically necessary transports provided by helicopter, fixed wing or ground ambulance. CareFlite services available within CareFlite’s air and ground service areas. Outside those areas, the Membership benefit is honored by Halo Flight within their service area.
  • Following a Member transport, CareFlite will do everything possible to bill and collect from private or third party insurance on behalf of the Member. Members are required to assist CareFlite when necessary with collections from private or third party insurance or self-funded employer plans. Whatever is paid by insurance is accepted by CareFlite as full and final payment on behalf of the Member.
  • CareFlite’s fixed wing is available for transports originating up to 500 miles from DFW Airport. CareFlite’s fixed wing charges are $16,000 base and $160 per mile, much less expensive than the helicopter. CareFlite will attempt to secure a preauthorization up front on fixed wing flights that are not medically necessary. If a fixed wing flight is denied as not medically necessary and it has been unsuccessfully appealed, then CareFlite will reduce the charges by 50% for Members. Family members that must be hospitalized and/or need rehabilitation or nursing home housing may be kept on the household membership. There is no age limitation on this coverage.
  • Medicaid recipients are not eligible for Membership in accordance with state regulations. The Caring-Heart program is approved by the Texas Department of State Health Services. In all emergencies dial 911.

Questions should be directed to:

Jennifer Barbary
Membership Office Manager
(972) 339-4214

Air Medical Service Area Map