Contact

For Rapid Response Air & Ground Ambulance, Call Toll-Free: 1-800-442-6260

Our Corporate Headquarters is located at the Grand Prairie Municipal Airport

Phone: 972.339.4200

Fax: 972.988.3144

Records Request: 972-339-4233

Patients Requesting Records: Privacy@CareFlite.org 

Attorneys or other entities requesting records: https://www.chartswap.com/

Ground Billing: 888-220-4792

Air Billing: 888-468-5755 Fax: 214-292-8789

CareFlite- No Surprises Act

Membership: 877-339-2273 or Membership@CareFlite.org

PR/LZ Request: Request Form

Compliments/Complaints : Form

Contact us: Form

Compliments/Complaints to the City of Dallas: Dial 311 within the City or (214) 670-3111 from any location.

Online:https://dallascrm.force.com/public/servicetypes

Charity Care Application: CareFlite Charity Care Application

General Inquiries
*This form is not for transports or 911 services*
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