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For Air and Ground Medical Transports, Call

972-660-2851 (DFW) or
1-800-442-6260

For our Caring Heart Membership Program, Call

1-877-DFW-CARE

3110 S. Great Southwest Pkwy.,
Grand Prairie, TX 75052
Phone: 972.339.4200
Fax: 972.988.3144

Records Request: 972-339-4233

Ground Billing: 888-220-4792

Air Billing: 888-468-5755 Fax: 214-292-8789

Membership: 877-339-2273 or Membership@CareFlite.org

Compliments/Complaints :
CustomerCare@CareFlite.org

Contact us :
Webmaster@CareFlite.org

The following information is provided in compliance with 49 U.S.C. Section 42302:
The DOT Aviation Consumer Protection Division’s contact information is as follows:
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation, 1200 New Jersey Avenue, SE, Washington, DC 20590
202-366-2220 {TTY 202-366-0511), 1-866-TELL-FAA {1-866-835-5322)

All FAA Part 135 aviation services provided by CareFlite, which maintains exclusive operational control over all aircraft.

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